Help & Support
If you have an operational problem with any of our services, please contact us directly:
By e-mail: support@wic.co.nz
By phone: 0508 123 WIC
For general enquiries or sales, please contact us by e-mail on info@wic.co.nz
For all e-mail enquiries, you will receive an automated reply with a tracking number. Please use this tracking number in all subsequent correspondence to assist us in resolving your issues.
If you have a network services agreement with us and you have an emergency, please contact us using the support numbers provided. You can aso view network status and utilization information by logging in to our monitoring server with the username and password provided.